Failed to convert a NumPy array to a Tensor

I am trying to get into Multi-class text classification I have the following code:

import pandas as pd
import tensorflow as tf
import numpy as np
import matplotlib.pyplot as plt
from nltk.tokenize import word_tokenize
from nltk.stem import WordNetLemmatizer
from nltk.stem import PorterStemmer
from tqdm import tqdm
from keras.models import Sequential
from keras.layers.recurrent import LSTM, GRU
from keras.layers.core import Dense, Activation, Dropout
from keras.layers.embeddings import Embedding
from keras.layers.normalization import BatchNormalization
from keras.utils import np_utils
from keras.layers import GlobalMaxPooling1D, Conv1D, MaxPooling1D, Flatten, Bidirectional, SpatialDropout1D
from sklearn.model_selection import train_test_split
from keras.preprocessing import sequence
from keras.preprocessing.text import Tokenizer
from keras.callbacks import EarlyStopping
import matplotlib.pyplot as plt
from nltk.corpus import stopwords
STOPWORDS = set(stopwords.words('german'))

vocab_size = 2000
embedding_dim = 64
max_length = 100
trunc_type = 'post'
padding_type = 'post'
oov_tok = '<OOV>'

tickets = []
labels = []

df = pd.read_csv('tensorflow/Incidents_20210728.csv', sep=';')
df['Symptom'] = df['Symptom'].str.lower()

def getLemmText(text):
    tokens = word_tokenize(text)
    lemmatizer = WordNetLemmatizer()
    tokens = [lemmatizer.lemmatize(word) for word in tokens]
    return ' '.join(tokens)

def getStemmText(text):
    tokens = word_tokenize(text)
    ps = PorterStemmer()
    tokens = [ps.stem(word) for word in tokens]
    return ' '.join(tokens)

df['Symptom'] = list(map(getLemmText, df['Symptom']))
df['Symptom'] = list(map(getStemmText, df['Symptom']))

xtrain, xtest, ytrain, ytest = train_test_split(
    df['Symptom'], df['_qResolvedByGroup'],

tokenizer = Tokenizer(num_words=vocab_size, oov_token=oov_tok)
tokenizer.fit_on_texts(list(xtrain) + list(xtest))

xtrain_seq = tokenizer.texts_to_sequences(xtrain)
xtest_seq = tokenizer.texts_to_sequences(xtest)

word_index = tokenizer.word_index

xtrain_pad = sequence.pad_sequences(
    xtrain_seq, maxlen=max_length, padding=padding_type, truncating=trunc_type)
xtest_pad = sequence.pad_sequences(
    xtest_seq, maxlen=max_length, padding=padding_type, truncating=trunc_type)

label_tokenizer = Tokenizer()

train_label_seq = np.array(
    label_tokenizer.texts_to_sequences(ytrain), dtype=object)
test_label_seq = np.array(
    label_tokenizer.texts_to_sequences(ytest), dtype=object)

model = Sequential()
model.add(Embedding(len(word_index) + 1,
          dropout=0.3, recurrent_dropout=0.3)))
model.add(Dense(embedding_dim, activation='relu'))
model.add(Dense(embedding_dim, activation='relu'))
              optimizer='adam', metrics=['accuracy'])

num_epochs = 10
history =, train_label_seq, epochs=num_epochs,
                    validation_data=(xtest_pad, test_label_seq), verbose=2)

But it throw the following error:

ValueError: Failed to convert a NumPy array to a Tensor (Unsupported object type list).

I tried to change np.array to np.hstack and searched a bit but couldn’t resolve the error.

I hope someone can help me here.

Can you please try
X=np.asarray(X).astype(np.float32) and Y=np.asarray(Y).astype(np.float32) before passing X and Y to model

Thanks for the reply.

I’ve tried it:

X = np.asarray(xtrain_pad).astype(np.float32)
Y = np.asarray(train_label_seq).astype(np.float32)

num_epochs = 10
history =, Y, epochs=num_epochs,
                    validation_data=(xtest_pad, test_label_seq), verbose=2)

But now I get the following error:

Traceback (most recent call last):
  File "c:\Users\vit\code\qism-ticket-classification\tensorflow\", line 100, in <module>
    Y = np.asarray(train_label_seq).astype(np.float32)
ValueError: setting an array element with a sequence.

I hope someone can help me there

May be this Stack Overflow can help: python - ValueError: setting an array element with a sequence - Stack Overflow

It will be helpful to print the values of train_label_seq to verify that all rows have the same shape. If its large try inspecting only first few or last few values by slicing it with [:5]

Has anyone found the solution to this, I have been trying to convert the numpy array to tensor but it won’t work because I was trying to feed an array with different length or sequences.
I tried flattening the array but still it won’t work.
I tried flattening and padding the image but still it won’t work.
please help me here someone.

Has anyone solved this issue? I am also unable to progress from here.

X_test = tf.convert_to_tensor(X_test, dtype = tf.float32)

Use this function ‘tf.convert_to_tensor’ with the dtype as required. It will convert the numpy array into tensor and it worked for me